Health-bots and rights of robots
Will health-bots monitor your
caloric intake, warning you when you’ve eaten too much or not exercised enough?
Will a strategically placed health-bot make the toilet smart, giving instant
feedback on potential diseases brewing?
“Will we use up-to-the-minute
information to create the world we want, purchasing health and other products
that match the futures we want to create? For example, will values-oriented
consumers buy only products that follow ethical guidelines focused on people
(social justice, women’s and labour rights); planet (environment, and future
generations); and acceptable profits?
“And as robots like this get
smarter, as artificial intelligence develops, will robots gain legal rights?
Who will represent them? What type of world will result as we merge with new
information and genetic technologies?
These were just a few of the
provocative questions raised by Professor Sohail Inayatullah, a member of the
Futures Foundation’s professional advisory board, when he spoke to journalists
at a Science Forum on artificial intelligence hosted by UTS with the support of
the Department of Industry, Science and Resources.
“As the web and artificial
intelligence develop, we can anticipate health-bots or health coaches, that is,
always-on wearable computers,” he said. “They will provide individualised and
immediate feedback, letting us know for example our caloric intake or the amount
of exercise needed to burn off the pizza we just ate.
“They will also let us know the
make-up of each product we care considering purchasing, helping us to identify
allergies, for example.
“These intelligence computer
systems would be reflexive knowledge systems, learning about us and our
preferred and not-so-preferred external environment.
“They will be powerful health
coaches provided by your health-care provider, which will not only aid diagnosis
but also reinforce pursuit of your chosen health goals. These expert systems,
or electronic personal guides, will tailor the information to your own knowledge
level, interest level and learning style, as well as those of your family
members, each of whom would have a personal electronic ‘health coach’. If you
are genetically or otherwise inclined to heart disease, your coach will
encourage specific preventive measures.
“This is the health
professional on a wrist.
“What is crucial is that these
bots will be customised, immediate and reflexive.”
Professor Inayatullah argues
that in the long run, this means that there will be smarter consumers who will
check on research studies and be able to manoeuvre in a world of conflicting
data and conflicting paradigms.
“Smarter and more empowered
consumers should make the jobs of health and other professionals easier. And as
smart cards and health bots continue to evolve, their intelligence will
certainly reduce doctors’ visits, saving money to the health system but also
forcing GPs to reconsider their role in the health system. GPs and other
professionals will need to quickly become net-savvy, seeing it as a way to
communicate with patients, especially younger patients raised on the net – the
.com generation and the emerging double helix generation.”
Dr Inayatullah argues that
standards are changing swiftly, with consumers shifting their attention upstream
-- from the functional use of a product to its cost/benefit, from there to the
way it confers identity or status on the user, and on to consideration of the
type of future that the buyer’s choice of product will create. For example, he
quotes the dramatic shift to ethical investment funds as more and more people
recognise the impacts of the investment choices they are making.
“Bots will be able to reflect
these changing standards and provide us with information for our individual and
social consumption needs. Already websites such as
www.lead.org/leadnet/footprint/intro.htm help us to determine our footprint on
the Earth: www.consumerlab.com provides product information on which to base
value-driven buying decisions.”